Available Position

Service Technician

Position Information

Foundation Systems of Michigan is looking for a highly organized and positive Service Technician for their Service Team. We offer an excellent compensation package with benefits, and holidays.

Job Summary: This individual will have a primary responsibility of performing routine maintenance, or repairs at customer homes. Also, meet the needs of the customer with exceptional customer service, and be able to address any possible concerns that the customer may not foresee. Furthermore, follow up on warranty issues, and train in order to achieve quality workmanship.

Responsibilities:

Drives a company vehicle to and from customers homes
Builds rapport with customers and demonstrates expertise in waterproofing and foundation repair systems
Examines work done by the company and determines potential warranty or non warranty matters
Recommends additional products and services to enhance or improve original installation, or remedy a potential issue
Follows job specifications and approved methods of installation to ensure company policies and procedures are followed
Installs products for production department as requested
Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary job paperwork on-time
Follows up with customer within 48 hours until all concerns are resolved
Regular and punctual attendance, with the ability to work overtime as needed
Rare, but overnight travel may be required

Qualifications:

The ideal candidate will have the following:

High School Diploma
Knowledge and experience in the construction field or related trades minimum 5 years
A valid drivers license (will need to obtain Chauffeurs license after training)
We will supply DOT Medical Card
Ability to provide exceptional customer service
Being able to break down a potential issue, and find a solution
Integrity and personal accountability
Ability to follow directions and utilize proper handling of materials and tools; approved methods of installation
Ability to lift heavy objects (50-75 pounds)
Ability to operate equipment and/or power tools
Must have a high level of energy and be able to see, hear, stand, walk, climb and kneel
Ability to learn and understand the technicality of foundation repair and waterproofing systems

APPLY FOR THIS POSITION

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COMPANY BENEFITS

Health Care
Paid Time Off
401k Plans
Flexible Spending
Opportunities to Give Back
Branded Apparel
Special Events & More

Jeff Alderton

I was looking for a company where I could build a career, and not just find a job. When I came across Foundation Systems of Michigan more than five years ago, I knew I had found a better opportunity for myself.

I started at FSM in the installation department as a floater on a crew. I quickly realized that if you work hard, you will be recognized and rewarded -- I am literally a prime example! After a short time, I was promoted to a Foreman leading a crew, and I am now the Quality Control Supervisor.

As FSM grows, new opportunities and positions are offered at every level. No matter your background, whether you have an experienced construction background or are a beginner, you can still succeed at this company.

FSM works hard to provide quality service. In order to maintain the focus on quality service, FSM created a new position that focuses on all aspects of quality control. When I transitioned into this new role as Quality Control Supervisor, I knew it was a unique career opportunity, and I appreciated that I was able to advance my career without leaving the building. I really enjoy being in a position that makes me feel like I am making a difference.

Justin Respondek

Every company should reward their employees for their hard work, effort and positive attitude and Foundation Systems of Michigan does just that.

I started at the bottom as a floater almost 10 years ago and now I am a top Foreman. FSM doesn’t hold you back from opportunity, they encourage you to grow and push you to better yourself.

It feels rewarding to work at a company who puts effort forth to create a positive and welcoming work environment – I like the people I work with, I like the way the company treats their employees, from incentives to the general financial compensation.

You are not just a number, you are an asset to the company, and they treat you that way. They provide weekly training for all crew members – from floaters to foreman, so we’re always learning and improving.

They reward you for doing good work and provide the necessary tools to get the job done right. If you put in effort and produce quality work, you will be recognized. It’s hard to come by companies who care about their employees and will work with them to succeed, but FSM cares about their people.