Available Position
Service Technician
Position Information
FSM, Michigan’s largest and most respected Foundation Repair and Basement Waterproofing contractor has immediate opportunities for a Service Technician for their Service Team. We offer an excellent compensation package with benefits, and holidays.
Job Summary:
This individual will have a primary responsibility of performing routine maintenance, or repairs at customer homes. Also, meet the needs of the customer with exceptional customer service, and be able to address any possible concerns that the customer may not foresee. Furthermore, follow up on warranty issues, and train in order to achieve quality workmanship.
Responsibilities:
- Drives a company vehicle to and from customers homes
- Builds rapport with customers and demonstrates expertise in waterproofing and foundation repair systems
- Examines work done by the company and determines potential warranty or non warranty matters
- Recommends additional products and services to enhance or improve original installation, or remedy a potential issue
- Follows job specifications and approved methods of installation to ensure company policies and procedures are followed
- Installs products for production department as requested
- Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary job paperwork on-time
- Follows up with customer within 48 hours until all concerns are resolved
- Regular and punctual attendance, with the ability to work overtime as needed
- Rare but overnight travel may be required
At FSM we redefine our industry not only for our customers, but also for our employees. We highly value our employees and strive to make our company a great place to work. We offer a fun and family-oriented environment, a casual dress policy, the tools and training you need to get the job done the right way, and a
competitive pay and benefits package. If you think you’d be a great fit on our team, we’d love to have you apply now through the link above.
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Apply Now!COMPANY BENEFITS
- Health Care
- Paid Time Off
- 401k Plans
- Flexible Spending
- Opportunities to Give Back
- Branded Apparel
- Special Events & More